Delivery
What is your Standard Delivery Fee?
- FREE delivery on all orders over €50
- €5 on all orders under €50
Do you offer free shipping?
Yes, we offer free standard shipping on orders over €50.
What are the Christmas delivery deadlines?
Holiday deadlines change each year with the calendar.
We publish the current dates on our delivery page and announce them by email ahead of the season
When will I receive my order?
Orders shipped with Standard Delivery service are dispatched from our EU distribution centre within 1-2 working days.
Orders typically arrive within 2-3 working days after dispatch.
Orders are processed on business days only (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.
Are there any customs or import fees?
All taxes and duties are included in your order total at checkout, ensuring a seamless shopping experience. If you experience any issues please reach out to our customer support team.
Where are your orders shipped from?
All orders are dispatched from our warehouse located in Poland.
How can I track my order?
You will receive an email with a tracking link once your order is dispatched, and the same link appears under My Orders in your account.
If the link has not updated for more than 48 hours, contact customerservice@omorovicza.com. We will check the status directly with our warehouse.