Product FAQs

Why is Omorovicza changing its packaging?

We are evolving our packaging to better reflect who we are today—confident, bold, and deeply connected to our Hungarian heritage. This refresh aligns with our commitment to innovation while preserving the essence of our brand.

Have the product formulations changed since the packaging refresh?

No, our clinically proven formulations remain exactly the same. While our packaging has been redesigned, you can continue to enjoy the same high-performance skincare you know and love. Our latest reformulation that you might like to know about is our Thermal Cleansing Balm, an award winning, hydrating and purifying cleansing balm with Hungarian Moor Mud, which now has even better cleansing experience and sensorials.

Are there any changes to pricing with your packaging refresh?

With our packaging refresh, our pricing has remained consistent, and we maintain  our commitment to quality and luxury skincare. We review pricing annually and strive to maintain our quality commitment to our customers. 

Will the product sizes remain the same?

Yes, all product sizes remain unchanged. The only difference is the new look of our packaging.

Is the new packaging more sustainable?

Yes. Our updated packaging is designed with sustainability in mind:

  • Glass containers are now 100% recyclable, reducing plastic waste.
  • Lids are made with 50% post-consumer recycled plastic.
  • Boxes are crafted from either recycled paper stock or non-paper

When will the new packaging be available?

The new packaging will be introduced gradually throughout the first few months of 2025 across our website, in stores, and with our global retail partners.

Will I still be able to purchase products in the old packaging?

As we transition, you may receive products in either the current or new packaging. Rest assured, regardless of the packaging, the product inside remains the same.

How will I know which product is which in the new design?

Each product collection now has a distinct colour to make identification easier. While the look has changed, the product names and formulations remain the same.

Are there any changes to pricing?

No, our pricing remains consistent with our commitment to quality and luxury skincare.

Can I recycle the new packaging?

Yes! Our glass containers are 100% recyclable, and our boxes are made from recycled materials. We encourage customers to recycle responsibly.

Which Products are Vegan-friendly?

Is Omorovicza Certified Vegan?

We are not certified to the Vegan trademark but many of our products are vegan.

Are your Products Cruelty Free?

Cruelty Free

Our Products are Never Tested on Animals. We are Leaping Bunny certified, which means our products and ingredients have been independently verified as 100% free of animal testing.

Administered globally by Cruelty Free International and in North America by the CCIC, it is widely regarded as the gold standard for cruelty-free cosmetics and  personal care products.

Understanding your products

What is the shelf life of my product?

On our skincare packaging, check the tiny open-jar icon on each product, known as the Period After Opening (PAO) symbol. It shows a number and the letter "M" (for months), telling you how long the product stays safe and effective after you break the seal. For most formulas, this ranges from 9 to 12 months.

Unopened, our products keep for three years from the date of manufacture. The manufacture date is not printed on the packaging. Send us the manufacturing batch code on your product at customerservice@omorovicza.com and we are happy to confirm the manufacturing date for you.

Do You Use Natural or Synthetic Fragrances?

We Aim to Use Natural Fragrances Throughout All Our Products. 

Which Products are Fragrance Free?

Fragrance Free

  • The Cure Phase I
  • The Cure Phase II
  • Magic Moisture Mist
  • Copper Peel Activator
  • Reviving Eye Cream

Where are the Products Produced?

Where you do manufacture or source your products and formulas?

We are proud of our heritage to be a Budapest brand with heritage from 1851, and our wider connection to Hungary. Many of our formulas are made in Hungary, with the rest manufactured in Switzerland or the UK.

We work with suppliers to ensure the best skincare formulation and experience for our customers. Many of our formulas use ingredients sourced or  derived from Hungary, including our award-winning Healing Concentrate found in many of our bestselling formulas and our Moor Mud Collection, where we source Hungarian mood mud as the hero ingredient. Learn more about our ingredients here Ingredients Glossary and Our Patented Healing Concentrate™

Are Omorovicza Products Safe?

Omorovicza Products are Safe and Comply with EU Cosmetic Regulation

Cosmetic products on the market must undergo a strict safety assessment process.

All of our products and their ingredients have been safety assessed by a professional toxicologist.

They are safe and comply with EU Cosmetic Regulation EC 1223/2009.

Are Your Products Clean, Natural and / or Organic?

Clean Beauty

"Clean" is a vague term which is not currently regulated in the cosmetics and beauty industry.

Are Your Products
Safe for Pregnancy and Breastfeeding?

Consult your Doctor

We always recommend you consult your physician or a suitable health professional to discuss which ingredients and products you can use during pregnancy and breastfeeding.

Are your products suitable for all genders, including men and women? 

Are your products suitable for all genders, including men and women? 

Yes, our formulations are suitable for both men and women and many of our bestsellers are popular with and suitable for men. Stop by any of our store counters, Institutes or spas to speak to our trained therapists about what prescription suits your skin needs. Can't find a counter near you? Get in touch as we'd also be happy to arrange a virtual consultation at your convenience, as part of your OMOCIRCLE privileges.

What if I had a Reaction to an Omorovicza Product?

Discontinue Use

Discontinue use if you suspect you have had a reaction to one of our products.

What is the level of Salicylic Acid in relevant products?

Salicylic Acid Level by Product

  • Acid Solution: 0.5 %
  • Scalp Reviver: 0.52 %
  • Silver Skin Tonic: 1 %
  • Silver Skin Lotion: 0.12 %
  • Silver Skin Saviour: 1 %
  • Revitalising Scalp Mask: 0.5 %
  • Acid Fix: 0.5 %
  • Midnight Radiance Mask: 0.2 %
  • Illuminating Moisturiser: 0.12 %

What is the Difference Between Acid Fix and Acid Solution?

Acid Fix

Acid Fix is a multi-purpose treatment which contains a potent blend of glycolic acid, salicylic acid and lactic acid to deeply exfoliate, resurface and brighten the skin.

We recommend to use this product in the evening only and apply between two to three drops to the skin after cleansing.

This product can be used two to three times a week.

Suitable for oily, combination and normal skin types.

What is the Difference Between Queen of Hungary Mist and Queen of Hungary Evening Mist?

Queen of Hungary Mist

Queen of Hungary Mist is a facial mist designed to be used throughout the day to refresh and hydrate the skin.

What is the Difference Between Deep Cleansing Mask and Ultramoor Mud Mask?

Both can Detoxify and Purify

Both Deep Cleansing Mask and Ultramoor Mud Mask detoxify and purify the skin due to the presence of Hungarian mud and clays.

How Frequently Should I use Resurfacing Treatments like Peels and Polishers?

Which Products Contain Exfoliating Acids?

Glycolic Acid

  • Acid Solution
  • Acid Fix
  • The Cure Phase I
  • Silver Skin Saviour
  • Moor Cream Cleanser

Which Products Contain Retinoids?

Products Containing Retinoids

  • Gold Eye Lift (Retinol)
  • Gold Night Drops (Retinol)
  • Illumineye C (Retinal)
  • Midnight Renewal (Retinal)
  • Hydrafacial Advanced Skin Renewal Booster (Retinyl Palmitate)

Understanding your products

How can I choose the best product for my concern?

Tell us about your skin and we will prescribe.
Our Customer Service team offers a Healing Prescription, a tailored recommendation based on your skin's needs and how best to treat them. Write to us at customerservice@omorovicza.com or concierge@omorovicza.com